Contact us

Visit our offices

Adrenalina Tours Xela (MAIN)

13 Av 4-25 zone 1
Inside Pasaje Enriquez
Quetzaltenango, Guatemala
Tel:(502) 7761-4509
PBX: (502) 7932-5858

Cel 24/7: (502)5308-1489

Adrenalina Tours Antigua
3rd Street poniente #2-D
Antigua, Guatemala
Tel: (502) 78824147
Cell phone: (502) 5308-3523

Cel 24/7: (502)5308-1489

Adrenalina Tours Pana
CALLE SANTANDER
Tel.(502) 7762-6236

Cel 24/7: (502)5308-1489

Terms and Conditions

If you want to cancel your booked trip, we request that you inform Servicios Turisticos Centro America S.A.

(Adrenalina Tours and Andamos Travel) as soon as possible.

You can do this by telephone, by recorded delivery or by email.

In case of cancellation, the following costs have to be paid by the traveler,

even if the cancellation is caused by coincidence or superior force.

The cancellation costs vary based on the time of cancellation.

The right date of cancellation is estimated,

only by the date on which the company receives the cancellation.

All amounts are indicated per person.

In case of cancellation the following costs will be calculated:

- In case of cancellation more than 90 days before departure: the file costs (handling fee USD 200)
- In case of cancellation between 90 and 60 days before departure: 20% of the travel amount
- In case of cancellation between 60 and 32 days before departure: 75% of the travel amount plus the insurance premium
- In case of cancellation within 31 days before departure and no-show (not present on the day of departure): 100% of the travel amount.

All costs, caused by changes in the file after signing the voucher,

are on the account of the traveler.

Services will not be performed unless it's paid in advanced

(you will get a reply e-mail with a secure online payment link).